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Shipping and payment

Payment options:

We accept

  • Credit card (Mastercard, Visa, American Express etc.)
  • PayPal

Shipment Processing Time:

All orders are processed within 24 hours since they are placed on the website. Afterwards, the artist starts working on a painting. The artwork is created within 14-21 working days. 

Please note that orders are neither shipped nor delivered on weekends or holidays. 
We will promptly notify you via email or telephone in case of any delay in the shipment of your order

Terms of delivery:

  • the USA: 5–7 working days
  • Australia, New Zealand: 7–10 working days
  • EU countries: 3-5 working days
  • Rest of the world: 3–10 working days

Shipping Rates & Delivery Estimates:

Tgartsanat offers worldwide shipment free of charge. We provide only door-to-door delivery to any desired destination via FedEx or DHL. While delivery delays may occasionally occur, we strive to minimize them.

Kindly verify your billing and shipping address during order placement, as we are unable to reroute packages once dispatched.

Shipment Confirmation & Order Tracking:

Upon shipment of your order, you will receive a confirmation email containing tracking number(s). Tracking number will become active within 24 hours.

Duties and Taxes:

Please note that Tgartsanat bears no responsibility for any customs duties or taxes applied to your order. All charges incurred post-shipment are the sole responsibility of the customer (including tariffs, taxes, and customs duties).