Shipping and payment
Payment options:
We accept
-
Credit card (Mastercard, Visa, American Express etc.)
- PayPal
Shipment Processing Time:
All orders are processed within 24 hours since they are placed on the website. Afterwards, the artist starts working on a painting. The artwork is created within 14-21 working days.
Please note that orders are neither shipped nor delivered on weekends or holidays.
We will promptly notify you via email or telephone in case of any delay in the shipment of your order
Terms of delivery:
- the USA: 5–7 working days
- Australia, New Zealand: 7–10 working days
- EU countries: 3-5 working days
- Rest of the world: 3–10 working days
Shipping Rates & Delivery Estimates:
Kindly verify your billing and shipping address during order placement, as we are unable to reroute packages once dispatched.
Shipment Confirmation & Order Tracking:
Upon shipment of your order, you will receive a confirmation email containing tracking number(s). Tracking number will become active within 24 hours.
Duties and Taxes:
Please note that Tgartsanat bears no responsibility for any customs duties or taxes applied to your order. All charges incurred post-shipment are the sole responsibility of the customer (including tariffs, taxes, and customs duties).